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Beware of Scam Calls

Wong Shu Lee  


  February 26, 2022

These days, scam calls (a.k.a. Macau scams) cases are increasing again. Many people have lost more than a few thousand ringgit within less than 1 hour after receiving scam calls that impersonate themselves as officers from LHDN (Lembaga Hasil Dalam Negeri or Inland Revenue Board). 


Just in case you receive a call from someone claiming as a LHDN officer, kindly contact LHDN for verification:  


  • Hasil Care Line at 03-8911 1000 / 603-8911 1100 (Overseas)
  • HASiL Live Chat
  • Customer Feedback Form https://maklumbalaspelanggan.hasil.gov.my/MaklumBalas/en-us/
  • Visit the nearest LHDN’s branch


Besides, here are some tips to protect yourself from being scammed: 


  1. Never reveal your personal and banking details, especially online banking passwords;
  2. Do not click on the links received via a suspicious e-mail;
  3. Ensure that the tax arrears are only paid to the LHDN;
  4. For Income Tax and Real Property Gains Tax, payment is to be made to the Director General of Inland Revenue (DGIR) or LHDN.
  5. For Stamp Duty, payment is to be made to the Collector of Stamp Duties.
  6. Never download any application requested by unknown callers;
  7. Do not return the calls of the unknown numbers and visit LHDN's portal for the official numbers;
  8. Check out the Tax Collection Framework, Tax Audit Framework, and Tax Investigation Framework at LHDN’s official portal www.hasil.gov.my > Legislation for verifications on tax collection activities, audits, and investigations;
  9. Ensure that any communication with the LHDN must be through the official domain @hasil.gov.my.


Besides LHDN, scammers may also impersonate police, officers from Bank Negara, or other authorities. If you ever receive any suspicious calls that claim themselves as members of authorities, please stay calm. Whether from the PDRM, Bank Negara, or LHDN, the authorities will not conduct an entire investigation over the phone, much less ask you to transfer "evidence" to them, even under the circumstances of MCO. 


Do keep in mind that every scam is always an "obvious con job" until it happens to you. As scams continue to evolve, there's no single tried-and-true method of keeping yourself safe - other than keeping your wits about you and being aware of your rights (and the law) when contacted by people claiming to be from enforcement agencies.


Most importantly, do visit all authorities' websites more often to get yourself familiar with the modus operandi of scam calls. 

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