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The e-commerce scene in Malaysia has been growing tremendously in these few years, its contribution to the GDP in Malaysia continuously improved throughout seven years to RM85.8 billion in 2017 from RM37.7 billion in 2010. This scenario has created a great opportunity for the logistics industry.

Nicholas and Alex started Ping-U, an e-commerce logistics solution which allows the customers to send and collect parcels at anywhere and anytime. While point delivery service is not a new thing, Ping-U takes it to the next step by integrating the service with a unique device.

Ping-U provides their merchants (Ping-U Points) with a device that can print out the consignment note with only a simple scan on the sender’s QR Code. This device has made the whole drop-off process more convenient by saving up the time of queues and form filling!

Anyone who wants to send a parcel just needs to login to the Ping-U Mobile App or Website, key in the parcel and recipient details, and complete the parcel order by making the payment. Sender then brings the parcel to the nearest Ping-U Point, and the merchant will help to print out the parcel label sticker for free. It’s convenient especially for senders who do not have a printer to print their consignment note!

Whereas for Ping-U Collect, Ping-U enables you to collect your parcels at your convenience. Delivery services usually operate on standard working hours, which most working people are also busy at work. Many people are not at home to collect their parcel, and in most companies, employees are not allowed to receive personal parcels at the workplace.

Therefore, Ping-U partners with brick and mortar stores like convenience stores, pet shop, pharmacy, gadget store, etc. which have longer operating hours. All you need to do is to log in to Ping-U Mobile App or Website, book a slot at your preferred Ping-U Point, then copy the Ping-U Point address and the generated recipient name as your delivery address and recipient name when you check out your order at any e-commerce site. When the parcel arrives at the selected Ping-U Point, you will receive notifications via in-app, email and SMS notification, and you can collect your item using the given QR code at any time within its operating hours!

Ping-U had their soft launch in December 2018, and it is growing fast, with now having more than 100 merchants (Ping-U Points) and still counting. Now, they are setting up the Ping-U Points in Klang Valley and planning to expand to other states. “Once we have all covered, we will be looking at our neighbouring countries like Indonesia and Thailand, both of these countries have larger populations, which translate to a larger user base”, mentioned by Nicholas Wong, CEO of Ping-U.

Ping-U hopes its innovative logistics solutions can empower the online micro-entrepreneurs for them to focus more on improving other areas of their businesses. As for the online consumers, Ping-U wishes to provide them with a simpler way to collect and return their online purchases, to make the whole online shopping more enjoyable!

Ping-U has joined ZOM-IN.com to collaborate in efforts to empower aspiring youths. Join us now at www.zom-in.com/zomin/students/register to participate in exciting events coming soon!


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